Relief For All Clients Needing To Postpone Their Event Due to COVID-19
V-Boca will allow all clients having events on or before July 1, 2020 who need to postpone due to COVID-19 to transfer ALL funds already paid by the client, without penalty, to any future date V-Boca is available within (1) year of the original contracted event date. Written confirmed availability by V-Boca for said date is required to be effective.
Should the event be cancelled outright, or if client chooses an alternative date for which V-Boca has not confirmed availability in writing, or if client just chooses to not utilize this relief option listed above to transfer their event to an alternative date it will just be deemed a cancellation, for which they can also receive relief (see following paragraph).
Relief For All Clients Needing To Cancel Their Event Due to COVID-19
V-Boca will allow all clients having events on or before July 1, 2020 who need to cancel due to COVID-19 to utilize ALL previously paid funds, without penalty, in FULL as a credit to use toward future services that will not expire for a period of (2) years from their original event date. This applies to only clients who are current on their payments to be eligible. If you are not current on your payments that means you forfeit all payments that you have made and have a credit for future events.
If you purchase tickets outside lender or an outside producer you would have to contact them to find out what their policy is. If you purchase any tickets through us you can only use as a credit for future performance based on the same value.